Frequently Asked Questions about NYC Attraction | Ripley's Times Square
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Frequently Asked Questions

FAQ

triangle_accoridanWhat is Ripley's Believe It or Not! Times Square?

Ripley's Believe It or Not! Times Square, located in New York City, is the largest Ripley's museum attraction in North America. It features a collection ofover 500 unusual artifacts from all over the world as well as amazing interactive exhibits that are sure to make you say “WOW!”

A number of the exhibits featured in Ripley’s Times Square showcase what inspired Ripley's famous cartoons, books, radio casts, television series and shall we say one of the most famous phrases in history - Believe It or Not!

triangle_accoridanWho is the museum recommended for?

Our collection of the unbelievable and amazing intrigues guests of all ages. The artifacts and exhibits are presented in a way that is fun, fascinating, and awe-inspiring for everyone. All children must be accompanied by an adult.

triangle_accoridanDo you offer guided tours?

Ripley’s Times Square is designed to allow each guest the opportunity to explore at their own pace. Typically, guided tours only point out a few items and we wouldn't want to miss pointing out something you'd really enjoy. For groups of 15 or more, we offer wonderful scavenger hunt programs. When planning a private event at Ripley's Times Square, be sure to ask about adding a VIP tour or featured sideshow performer.

triangle_accoridanHow much time should I plan to spend at the museum?

Most guests spend between an hour and a half to two hours exploring the strange and unique artifacts, exhibits and interactive experiences at Ripley's Times Square. As with any attraction or museum, your personal tastes will determine how long it takes. If you plan to dive into every item and read each caption, you'll be here a bit longer. If you plan to focus on featured galleries, you will find that two hours is sufficient.

triangle_accoridanIs photography allowed at Ripley's Times Square?

We encourage guests to take as many photos of themselves as they want while interacting with our exhibits. Guests often share their pictures and videos with us on Facebook, Twitter, InstaGram and YouTube. To share a photo or video with us simply use the hashtag #RipleysNY or share it with our handle @RipleysNY

triangle_accoridanIs the museum wheelchair accessible?

Yes, Ripley's Times Square is handicapped accessible. Wheelchairs are available upon request at the admission desk on a first-come, first-served basis.

triangle_accoridanDo you allow strollers into the museum?

Yes.

triangle_accoridanIs food and drink allowed in the museum?

A number of our exhibits are priceless and simply cannot be replaced if damaged. Therefore, to be sure that we preserve the collection for future visitors, we do not allow any outside food, gum, or beverages.

triangle_accoridanDoes Ripley's Times Square have a gift store?

Yes! Our magnificent Ripley's Odd Shop features items that range from the bizarre to the unbelievable and everything in between. The Ripley’s Believe It or Not! Odd Shop is the perfect place to find something for everyone – Believe It or Not! t-shirts, bizarre collectibles, unique jewelry, crazy candy, gadgets and toys that will engage the imagination. Our products change regularly and we invite you to visit often. Our gift store may be accessed by the public as well as those who have visited our attraction.

triangle_accoridanIs Ripley's Believe It or Not! Times Square in NYC the same as other Ripley's?

Ripley's personal treasures can be seen in Believe It or Not! attractions around the world. Each museum is unique in its collection of oddities and in their presentation. No Ripley's Believe It or Not! museum would be complete without the "old favorites" however - the incredible people whose stories Ripley gathered on his journeys around the globe. These strange people are brought back to life in detailed wax figures.

triangle_accoridanDoes Ripley’s Times Square provide fundraising opportunities?

Yes! Ripley’s has a fundraising program designed to help you and your organization raise money by both providing your contributors an amazing experience, as well as helping your cause. Please contact us at 212-398-3133 to learn more!

triangle_accoridanTerms and Conditions for General Admission Tickets

This ticket is valid for one General Admission to Ripley's Believe It or Not (Ripley's BION) at Times Square location only.

Ripley's BION, its parent subsidiaries and affiliates, (“Ripley Entertainment Inc”) are not responsible for lost or stolen tickets or other items of personal property. Ticket holder hereby releases Ripley's BION, their respective owners, partners, subsidiary or affiliated companies, and their sponsors, telecasters, distributors, stations and the respective officers, directors, employees, independent contractors, agents, successors and assigns of all of the foregoing (collectively, the “parties” ), from any liability for loss or damage to persons or property and from any and all claims or causes of action of any kind whatsoever. The Parties assume no responsibility and shall have no liability (including for negligence) for any injury, damage or loss to ticket holder's person or property while on premises. Ticket holder assumes all risk of damage and injury, and/or loss.

This ticket is not valid for Private or Special Events.

The holder of this ticket expressly agrees that:

(1) The holder of this ticket consents to a reasonable inspection of their personal property before entering.

(2) This is a revocable license, which may be revoked by Ripley’s BION Times Square at any time for any reason.

(3) This ticket may not be resold or offered for resale in a manner or at a price in violation of all Federal, State or Local law or regulation.

(4) The holder agrees to abide by all the rules, regulations, and policies established by Ripley¹s BION Times Square

(5) This ticket may not be used for advertising, promotion (including contests and sweepstakes) or other trade purposes without the express written consent of Ripley's BION Times Square.

(6) Objects likely to endanger persons are not allowed on Ripley’s BION Times Square property.

(7) No smoking, eating or drinking is permitted in the venue.

(8) Admission to the premises constitutes your agreement to be photographed, filmed, videotaped or otherwise recorded in connection with the exhibition and your agreement that your name, voice and likeness may be broadcast, distributed or displayed in connection with any program created from the exhibition without any compensation being paid to you.

Ripley’s and Believe It or Not! are registered trademarks of Ripley Entertainment Inc.

triangle_accoridanTerms and Conditions for Halloween Tickets

TICKET(S) MUST BE PRINTED TO GAIN ENTRY TO EVENT.

This ticket is valid for one admission to the Ripley's Believe It or Not! Times Square's Halloween October 31, 2015 event ONLY.

This ticket is subject to the following terms:

(1) Persons under the age of 21 are not permitted to attend.

(2) The holder confirms that he/she is over 21 years of age.

(3) Holders agree that they must bring a valid photo ID to the event.

(4) Ticket holders that do not bring valid photo ID will be denied entry without refund.

(5) Tickets are a non-refundable, revocable license. Holder agrees that management may, without refund, revoke this license or refuse admission if holder doesn’t comply with these terms or if holder’s conduct is disorderly.

(6) No smoking permitted in the venue.

(7) Ripley’s BION, and its parent subsidiaries and affiliates, (Ripley Entertainment Inc) are not responsible for lost or stolen tickets or other items of personal property.

(8) Ticket holder hereby releases Ripley¹s BION, their respective owners, partners, subsidiary or affiliated companies, and their sponsors, telecasters, distributors, stations and the respective officers, directors, employees, independent contractors, agents, successors and assigns of all of the foregoing (collectively, the “parties”), from any liability for loss or damage to persons or property and from any and all claims or causes of action of any kind whatsoever.

(9) The Parties assume no responsibility and shall have no liability (including for negligence) for any injury, damage or loss to ticket
holder’s person or property while on premises.

(10) Ticket holder assumes all risk of damage and injury, and/or loss.

(11) The holder agrees that the holder¹s image or likeness may be used incidentally to any live or recorded video or digital display or other transmissions or reproductions of the event to which this event relates.

(12) Holder consents to search on entry and waves related claims. The ticket cannot be replaced if lost, stolen or destroyed.

(13) Holder agrees it is unlawful to reproduce this ticket in any form. No exchanges. Service and handling fees are not refundable under any circumstances.

(14) Holder agrees that the venue/event drink, food, and talent are subject to change and may not be the cause of a claim or refund.

Valid for admission only to the event for which it is issued.

All sales are final, no refunds unless the event is officially cancelled.

Ripley's Believe It or Not! is a registered trademark of Ripley Entertainment Inc.
Doors open at 7:30PM. Event will start at 8PM

triangle_accoridanTerms and Conditions for New Years Eve Tickets

ALL EVENT TICKET’S MUST BE PRINTED AND PRESENTED AT NYPD CHECKPOINT AND AT TIME OF ENTRY.

This ticket is valid for one admission to Ripley’s Believe It or Not! Times Square's New Year’s Eve 2016 Party ONLY.

Event Date: December 31, 2015.

This ticket is subject to the following terms:

(1) Holders agree that they must bring a valid ID to the event.

(2) The holder confirms that he/she is over 21 years of age, or if under 21, is accompanied by at least one parent /guardian over 21 years of age, in order to enter the event.

(3) Children under the age of 5 are not permitted to attend.

(4) Ticket is a non-refundable, revocable license. Holder agrees that management may, without refund, revoke this license or refuse admission if holder doesn¹t comply with these terms or if holder¹s conduct is disorderly.

(5) No smoking permitted in the venue.

(6) Ripley’s BION, and its parent subsidiaries and affiliates,(Ripley Entertainment Inc) are not responsible for lost or stolen tickets or other items of personal property.

(7) Ticket holder hereby releases Ripley’s BION, their respective owners, partners, subsidiary or affiliated companies, and their sponsors, telecasters, distributors, stations and the respective officers, directors, employees, independent contractors, agents, successors and assigns of all of the foregoing (collectively, the “parties”), from any liability for loss or damage to persons or property and from any and all claims or causes of action of any kind whatsoever.

(8) The Parties assume no responsibility and shall have no liability (including for negligence) for any injury, damage or loss to ticket holder’s person or property while on premises.

(9) Ticket holder assumes all risk of damage and injury, and/or loss.

(10) The holder agrees that the holder¹s image or likeness may be used incidentally to any live or recorded video or digital display or other transmissions or reproductions of the event to which this event relates.

(11) Holder consents to search on entry and waves related claims. The ticket cannot be replaced if lost, stolen or destroyed.

(12) Holder agrees it is unlawful to reproduce this ticket in any form. No exchanges. Service and handling fees are not refundable under any circumstances.

(13) Holder agrees that the venue/event drink, food, and talent are subject to change and may not be the cause of a claim or refund.

Valid for admission only to the event for which it is issued.
All sales are final, no refunds unless the event is officially cancelled.

Ripley’s and Believe It or Not! are registered trademarks of Ripley Entertainment Inc.

VIP Ticket Holders: Doors open at 6:45 PM and Event begins 7PM.

GA Ticket Holders: Doors open at 7:45PM and Event will start at 8PM.

Open 365 Days a Year
234 West 42nd Street New York, NY 10036 | Map It
(212) 398-3133 fun@ripleysnewyork.com
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Ripley's and Believe It or Not are registered trademarks of Ripley Entertainment Inc. All Rights Reserved. ©2015
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